| Hashtag activism and message frames among social movement organizations: Semantic network analysis and thematic analysis of Twitter during the #MeToo movement |
25 |
| Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media |
16 |
| The role of corporate social responsibility (CSR) and internal CSR communication in predicting employee engagement: Perspectives from the United Arab Emirates (UAE) |
14 |
| Looking back, moving forward: A review and reflection of the organization-public relationship (OPR) research |
14 |
| Functional and emotional traits of corporate social media message strategies: Behavioral insights from S&P 500 Facebook data |
13 |
| Employees' prosocial behavioral intentions through empowerment in CSR decision-making |
13 |
| Tweeting about emergency: A semantic network analysis of government organizations' social media messaging during Hurricane Harvey |
13 |
| Exploring dialogic strategies in social media for fostering citizens' interactions with Latin American local governments |
11 |
| Exploring the relationship between corporate reputation and the public's crisis communication on social media |
11 |
| Information channel preference in health crisis: Exploring the roles of perceived risk, preparedness, knowledge, and intent to follow directives |
10 |
| The impact of organizational culture and leadership performance on PR professionals' job satisfaction: Testing the joint mediating effects of engagement and trust |
10 |
| Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data |
10 |
| Relationship management through social media influencers: Effects of followers' awareness of paid endorsement |
10 |
| Creating a positive emotional culture: Effect of internal communication and impact on employee supportive behaviors |
10 |
| Public relations and zones of engagement: Employees' lived experiences and the fundamental nature of employee engagement |
10 |
| Social messengers as the new frontier of organization-public engagement: A WeChat study |
10 |
| The more attacks, the more retweets: Trump's and Clinton's agenda setting on Twitter |
9 |
| Let's give them something to talk about: Global brands' use of visual content to drive engagement and build relationships |
9 |
| The relationship between reputation, employer branding and corporate social responsibility |
9 |
| Active and passive stakeholders in issue arenas: A communication network approach to the bird flu debate on Twitter |
9 |
| Economics or ethics? Exploring the role of CSR expectations in explaining consumers' perceptions, motivations, and active communication behaviors about corporate misconduct |
9 |
| Bridging transformational leadership, transparent communication, and employee openness to change: The mediating role of trust |
9 |
| Examining multiplicity and dynamics of publics' crisis narratives with large-scale Twitter data |
9 |
| If it's so good, why not make them do it? Why true dialogue cannot be mandated |
8 |
| Public relations and artificial intelligence: It's not (just) about robots |
8 |
| Communicating about infectious disease threats: Insights from public health information officers |
8 |
| Effects of 360 degrees video on attitudes toward disaster communication: Mediating and moderating roles of spatial presence and prior disaster media involvement |
8 |
| Online crisis communication in a post-truth Chinese society: Evidence from interdisciplinary literature |
7 |
| Factors affecting social presence and word-of-mouth in corporate social responsibility communication: Tone of voice, message framing, and online medium type |
7 |
| Social media crisis communication: Enhancing a discourse of renewal through dialogic content |
7 |
| The impact of expressing mixed valence emotions in organizational crisis communication on consumer's negative word-of-mouth intention |
7 |
| Supportive organizational environment, work-life enrichment, trust and turnover intention: A national survey of PRSA membership |
6 |
| Reimagining dialogue in public relations: Bakhtin and open dialogue in the public sphere |
6 |
| Does severity matter?: An investigation of crisis severity from defensive attribution theory perspective |
6 |
| Getting emotional: An emotion-cognition dual-factor model of crisis communication |
6 |
| Revisiting the relationship between public relations and marketing: Encroachment and social media |
6 |
| Embracing a network perspective in the network society: The dawn of a new paradigm in strategic public relations |
6 |
| How to turn your friends into enemies: Causes and outcomes of customers' sense of betrayal in crisis communication |
5 |
| Keeping hospitals operating during disasters through crisis communication preparedness |
5 |
| Corporate diplomacy and political CSR: Similarities, differences and theoretical implications |
5 |
| Building relational capital: The contribution of episodic and relational community engagement |
5 |
| Connecting young adults to democracy via government social network sites |
5 |
| The role of empathy in crisis communication: Providing a deeper understanding of how organizational crises and crisis communication affect reputation |
4 |
| Transparency tested: The influence of message features on public perceptions of organizational transparency |
4 |
| Illuminating the invisible college: An analysis of foundational and prominent publications of engagement research in public relations |
4 |
| Do public relations practitioners perceptually share ingroup affiliation with journalists? |
4 |
| Understanding the donor experience: Applying stewardship theory to higher education donors |
4 |
| Hybrid happening: Organizational reputations in corporate crises |
4 |
| A global capability framework: Reframing public relations for a changing world |
4 |
| Underlying processes of SCCT: Mediating roles of preventability, blame, and trust |
4 |
