Journal Of Retailing And Consumer Services

Journal Of Retailing And Consumer Services

零售与消费者服务杂志

  • 1区 中科院分区
  • Q1 JCR分区

高引用文章

文章名称 引用次数
Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers 57
Social media marketing: Comparative effect of advertisement sources 43
Impact of culture, behavior and gender on green purchase intention 42
Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future 41
Measuring social media influencer index- insights from facebook, Twitter and Instagram 38
Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage 33
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences 30
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty 29
Examining factors influencing Jordanian customers' intentions and adoption of internet banking: Extending UTAUT2 with risk 28
Exploring consumers perceived risk and trust for mobile shopping: A theoretical framework and empirical study 28
Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers 27
Augmented reality marketing: How mobile AR-apps can improve brands through inspiration 27
Customer engagement behaviors: The role of service convenience, fairness and quality 26
Customer engagement and online reviews 26
Wearable technology: What explains continuance intention in smartwatches? 26
The role of store image, perceived quality, trust and perceived value in predicting consumers' purchase intentions towards organic private label food 25
Modeling the internet of things adoption barriers in food retail supply chains 25
The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations 25
The influence of tourism experience and well-being on place attachment 24
Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages 24
Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior 22
Revisiting the supermarket in-store customer shopping experience 21
On the relationship between consumer-brand identification, brand community, and brand loyalty 20
Predictors of customer acceptance of and resistance to smart technologies in the retail sector 19
How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM 18
A multi-analytical approach to peer-to-peer mobile payment acceptance prediction 18
Consumer-based approach to customer engagement - The case of luxury brands 18
The influence of perceived food quality, price fairness, perceived value and satisfaction on customers' revisit and word-of-mouth intentions towards organic food restaurants 18
I virtually try it ... I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions 18
Consumer-brand relationships and brand loyalty in technology-mediated services 18
Students as customers in higher education: The (controversial) debate needs to end 18
Consumers' attitude and adoption of location-based coupons: The case of the retail fast food sector 17
We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships 17
Willingness to pay more for green products: The interplay of consumer characteristics and customer participation 16
An extended model of value-attitude-behavior to explain Chinese consumers' green purchase behavior 16
Online purchase return policy leniency and purchase decision: Mediating role of consumer trust 16
Impact of flow on mobile shopping intention 16
Generation Y and online fashion shopping: Orientations and profiles 16
Corporate social responsibility as a determinant of corporate reputation in the airline industry 15
The role of cognitive age in explaining mobile banking resistance among elderly people 15
Consumer preference for national &ITvs&IT. private brands: The influence of brand engagement and self-concept threat 15
Evaluation of collaborative consumption of food delivery services through web mining techniques 15
Firm performance in the upscale restaurant sector: The effects of resilience, creative self-efficacy, innovation and industry experience 14
Examining price and service competition among retailers in a supply chain under potential demand disruption 14
Technology at the dinner table: Ordering food online through mobile apps 14
The influence of brand experience and service quality on customer engagement 14
Brand engagement and search for brands on social media: Comparing Generations X and Y in Portugal 14
Examining the role of anxiety and social influence in multi-benefits of mobile payment service 14
Why do people use food delivery apps (FDA)? A uses and gratification theory perspective 13
Getting to know you: Social media personalization as a means of enhancing brand loyalty and perceived quality 13