| A model for sentiment and emotion analysis of unstructured social media text |
20 |
| Knowledge mapping of social commerce research: a visual analysis using CiteSpace |
11 |
| Opinion evolution of online consumer reviews in the e-commerce environment |
10 |
| Optimal dual-channel supply chain configuration for product categories with different customer preference of online channel |
9 |
| Multi-layer affective computing model based on emotional psychology |
9 |
| What makes a helpful online review? A meta-analysis of review characteristics |
8 |
| The interaction effects of information cascades, word of mouth and recommendation systems on online reading behavior: an empirical investigation |
8 |
| The role of dimensions of perceived risk in adoption of corporate internet banking by customers in Iran |
7 |
| Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting |
7 |
| Personalized recommendation based on customer preference mining and sentiment assessment from a Chinese e-commerce website |
7 |
| Understanding information system success model and valence framework in sellers' acceptance of cross-border e-commerce: a sequential multi-method approach |
6 |
| Building investor trust in the P2P lending platform with a focus on Chinese P2P lending platforms |
6 |
| Customs classification for cross-border e-commerce based on text-image adaptive convolutional neural network |
5 |
| Negative online reviews of popular products: understanding the effects of review proportion and quality on consumers' attitude and intention to buy |
5 |
| Product innovation based on online review data mining: a case study of Huawei phones |
5 |
| Price prediction of e-commerce products through Internet sentiment analysis |
5 |
| Sentiment-enhanced learning model for online language learning system |
4 |
| The relationship between soft information in loan titles and online peer-to-peer lending: evidence from RenRenDai platform |
4 |
| Does friendship quality matter in social commerce? An experimental study of its effect on purchase intention |
4 |
| Improving sparsity and new user problems in collaborative filtering by clustering the personality factors |
4 |
| Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality |
4 |
| Benefit-based O2O commerce segmentation: a means-end chain approach |
3 |
| The process of solving problems with self-service technologies: a study from the user's perspective |
3 |
| Factors affecting consumers' mobile payment behavior: a meta-analysis |
3 |
| The evaluation for perceived quality of products based on text mining and fuzzy comprehensive evaluation |
3 |
| A peer-to-peer transaction authentication platform for mobile commerce with semi-offline architecture |
3 |
| A two-sided matching model in the context of B2B export cross-border e-commerce |
3 |
| A reputation management mechanism that incorporates accountability in online ratings |
3 |
| Exploring the cognitive and affective bases of online purchase intentions: a hierarchical test across product types |
3 |
| Effects of membership tier on user content generation behaviors: evidence from online reviews |
3 |
| Mode comparison study on willingness to buy and willingness to pay for organic foods: paper-and-pencil versus computerized questionnaire |
2 |
| Receiver responses to referral reward programs in social networks |
2 |
| Knowledge management in consultancy involved LPS implementation projects via social media |
2 |
| A risk detection system of e-commerce: researches based on soft information extracted by affective computing web texts |
2 |
| Understanding the topics of export cross-border e-commerce consumers feedback: an LDA approach |
2 |
| Designing a talents training model for cross-border e-commerce: a mixed approach of problem-based learning with social media |
2 |
| Analysis of launch strategy in cross-border e-Commerce market via topic modeling of consumer reviews |
2 |
| Consumer's risk perception on the Belt and Road countries: evidence from the cross-border e-commerce |
2 |
| Product plus logistics bundling sale and co-delivery in cross-border e-commerce |
2 |
| Factors affecting platform default risk in online peer-to-peer (P2P) lending business: an empirical study using Chinese online P2P platform data |
2 |
| The icon matters: how design instability affects download intention of mobile apps under prevention and promotion motivations |
2 |
| Influence of individual characteristics on whether and how much consumers engage in showrooming behavior |
2 |
| Why do young people use fitness apps? Cognitive characteristics and app quality |
2 |
| Investigating the total factor productivity changes in the top ICT companies worldwide |
2 |
| Time series analysis for C2C conversion rate |
2 |
| Towards a cooperative security system for mobile-health applications |
2 |
| Game theoretic approach of a novel decision policy for customers based on big data |
2 |
| Comparison between the agency and wholesale model under the e-book duopoly market |
1 |
| A survey on anonymous voice over IP communication: attacks and defenses |
1 |
| Lowering the pirate flag: a TPB study of the factors influencing the intention to pay for movie streaming services |
1 |
